Frequently Asked Questions
Find answers to common questions about our service
General Questions
MineAFK is a professional Minecraft bot rental platform that allows you to keep your character online 24/7 on Minecraft servers. Our bots can perform various tasks automatically.
After purchasing a bot package, you provide your Minecraft server details and credentials. Our system will connect your bot to the server and keep it online automatically.
Yes, your credentials are encrypted and stored securely. However, please check your server's terms of service regarding bot usage.
Pricing & Plans
We offer three bot types: Iron (basic AFK), Gold (advanced features), and Diamond (PvP support). Each tier includes different features and capabilities.
Yes, you can upgrade your bot to a higher tier at any time. Contact our support team for assistance with upgrades.
Yes, we offer a 7-day refund policy for eligible cases. Please check our Refund Policy for detailed information.
Technical Questions
Our bots support Minecraft versions 1.8 through 1.20+. You can specify your server version during setup.
Our bots have automatic reconnection features. If disconnected, the bot will attempt to reconnect automatically.
Yes, you can purchase and run multiple bots simultaneously. Each bot operates independently.
Account & Support
You can contact our support team via email at support@mineafk.com or join our Discord server for live assistance.
Yes, you can update your account email and password in the Settings page. Bot credentials can be updated in the bot management panel.
We accept major credit cards, PayPal, and cryptocurrency payments through our secure payment processor.