Refund Policy

Last Updated: 23.10.2025

1. General Policy

We offer refunds under certain conditions to ensure customer satisfaction.

2. Eligibility

You may request a refund within 7 days of purchase if you are not satisfied with our service.

  • Service not functioning as described
  • Technical issues preventing bot usage
  • Request made within 7 days of purchase

3. Accounts that have violated our Terms of Service are not eligible for refunds

  • Violation of Terms of Service
  • Account suspension due to misuse
  • Requests made after 7-day refund period
  • Partial month refunds (monthly subscriptions)

4. Refund Process

To request a refund, contact our support team with your transaction details.

  1. Contact support via Discord or email
  2. Provide transaction ID and reason for refund
  3. Wait for review (typically 1-3 business days)
  4. Refund processed within 5-10 business days if approved

5. Partial Refunds

Partial refunds may be issued for unused portions of your subscription.

6. Cancellation

You can cancel your subscription at any time from your dashboard.

7. For refund requests, please contact support@mineafk.com with your order details

For refund requests, contact support@mineafk.com or join our Discord server.

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